Shipping & delivery
Every piece is handmade to order, packed in a reusable pouch, and delivered with a note. Here's exactly how, when and where we ship.
Choose how it arrives
From order to doorstep
You get an instant confirmation email with your order number — #KD-YYMM-XXXX.
Razin begins shaping your piece at the workbench. This is why dispatch takes 2–4 working days.
Wrapped in a reusable pouch with a hand-written note on request, then handed to the courier.
You'll get an SMS with tracking on the day of delivery, and a signature is collected on arrival.
Where we ship
| Destination | Dispatch | Delivery time | Cost |
|---|---|---|---|
| Inside Dhaka | 2–4 days | 1–2 days after dispatch | Free over ৳ 2,000 · otherwise ৳ 80 |
| Dhaka — express | Same day if before 2 pm | Next working day | ৳ 150 |
| Anywhere else in Bangladesh | 2–4 days | 3–6 days after dispatch | ৳ 200 |
| India · Pakistan · Nepal | 4–6 days | 7–10 days after dispatch | From ৳ 1,200 — quoted at order |
| UAE · Saudi Arabia · Qatar | 4–6 days | 7–12 days after dispatch | From ৳ 1,800 — quoted at order |
| UK · USA · Canada | 4–6 days | 10–14 days after dispatch | From ৳ 2,500 — quoted at order |
We ship internationally through trusted couriers. Because rates change with weight and location, we quote each international order personally — message us before ordering and we'll send you a firm price and timeline.
Customers outside Bangladesh are responsible for any import duties or customs fees.
Get in touch to arrange an international order.
Every order ships in a reusable cotton pouch with a hand-written note on request. No plastic, no filler, no waste — just your piece, ready to gift or to keep.
Already ordered?
You'll get an SMS with a tracking number on the day your parcel is dispatched. You can also check the status anytime on our Track Order page, using your order number and phone.
If you haven't received a tracking SMS within 5 working days of ordering, please let us know and we'll look into it right away.
We're one message away — reach out and we'll reply within a few hours, every day.